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Mobile App (Apple) – My session timed out when trying to retrieve my first-time login code

If choosing to do your first-time login via the Apple mobile app, on the Code Confirmation screen please do not navigate away while waiting for the verification code sent via SMS. Allow it to auto-populate on the app so you do not need to leave that screen.

Mobile App (Apple) – My session timed out when trying to retrieve my first-time login code2024-02-19T20:17:09+00:00

How do I login for the first time? (Business Banking)

Business Banking customers will receive 2 system-generated emails from the new core before go live. The first will include your username The second will include your password You will be promoted to reset your password after your initial login with the temporary password.

How do I login for the first time? (Business Banking)2024-02-06T18:44:32+00:00

What action items should I consider post-upgrade?

You will need to reestablish any alerts, card controls, external transfers and personal finance manager settings you had set up in the previous system, as this information did not transfer.  You will need to re-register for Personal Finance Manager within the new system before setting up your

What action items should I consider post-upgrade?2024-01-24T17:35:59+00:00

How do I login for the first time? (Consumer Banking)

For Consumer Banking: Once the new system is live, you will be able to login using your existing User ID and Password. This is the flow that will take place.  Login with your current ID and Password. Complete Data Verification. One-Time PIN challenge. Select the option for

How do I login for the first time? (Consumer Banking)2024-02-02T14:38:44+00:00

Will this upgrade affect the Mobile Banking app?

Yes, we will be launching a NEW Mobile Banking app as part of the upgrade. This will be available for download on February 19th, 2024.

Will this upgrade affect the Mobile Banking app?2023-09-22T13:09:26+00:00

When will the upgrade take place and is there downtime?

Downtime and Upgrade Timeline Mobile Banking will be unavailable beginning Thursday, February 15, 2024 at 5pm. Online Banking and  Bill Pay will be unavailable beginning on Friday, February 16 at 5pm. Downtime will be until Monday, February 19, 2024 at 9am.  

When will the upgrade take place and is there downtime?2024-02-02T14:39:57+00:00

Why is Online Banking changing?

At University Bank, we understand life is busy and convenience is of utmost importance. With this in mind, our new Digital Banking will offer seamless banking solutions built for the way you want to bank, whether you are at home or on the go.

Why is Online Banking changing?2024-01-02T19:18:43+00:00

How much do I pay back at the end of the loan?

At the end of the loan, you would pay back the total of your initial draws and any subsequent draws, plus all interest and fees accrued during the life of the loan.

How much do I pay back at the end of the loan?2022-07-27T13:40:00+00:00

Are the proceeds from a reverse mortgage taxable as income?

No, because a reverse mortgage is a loan, you are only borrowing against the equity in your home. This is not considered income, and therefore it is not taxable as income. Contact your tax advisor.

Are the proceeds from a reverse mortgage taxable as income?2022-07-27T13:39:14+00:00
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